Certificate IV in Frontline Management (BSB40807) Course Guide

Front line management is the core qualification for first time supervisors, team leaders and managers. HR Coach Academy introduces a major advancement in the quality of Frontline Management training through the implementation of core business disciplines in the learning material. 

Ensure you are getting the quality of training you need by learning more about the HR Coach Academy Certificate IV in Frontline Management course.

Click here to download the Certificate IV in Frontline Management Course Guide

About this qualification

The Certificate IV in Frontline Management is a qualification that is in high demand from both employers and employees.  This qualification reflects the role of frontline managers to provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. A key foundation to effective leadership and guidance is a sound understanding of people management skills.

View the Employability Skills for this qualification.

Delivery Options

This course has been designed in a flexible delivery format.  Based on the principles of "learning by doing", this course encourages participants to apply their skills and knowledge in the workplace  to demonstrate competency.  This provides the participant with a robust learning experience and the workplace with immediate return on the training investment.

Participants are fully supported in their learning by comprehensive training materials, expert trainer assistance and exclusive tools and resources.  Participants can enrol in this course at any time.

Course Duration

The learning scheduled is self directed so that particpants are in control of their learning and development timeframes.  It generally takes approximately 9 months to complete the assessments required for this qualification.  This will include 3-5 hours of self directed study and assessment preparation per week. 

Participants may be able to complete the qualification in a shorter timeframe.  Please speak to one of our Course Advisers for more information. 

Prerequisites

There are no prerequisite requirements for this course.  Participants will generally have some work experience or exposure to supervisory processes in their work but without formal qualifications.

Units of Competency

 Management

  • BSBMGT401A Show leadership in the workplace
  • BSBMGT402A Implement operational plans
Workplace Effectiveness
  • BSBWOR402A Promote team effectiveness
Customer Service
  • BSBCUS403A  Implement customer service standards

Human Resource Management 

  • BSBHRM403A Support performance management process
Workplace Relations
  • BSBWRK410A Implement industrial relations procedures
Risk Management
  • BSBRSK401A Identify risk and apply risk management processes
Innovation
  • BSBINN301A Promote innovation in a team environment
Occupational Health and Safety
  • BSBOHS407A Monitor a safe workplace
Administration
  • BSBADM409A Coordinate business resources
 

 

Want to learn more about how this qualification can give your business the edge?

Contact a Course Adviser on 1300 550 674 today for more information.